This Privacy Policy explains how Flomiz Techno LLP (“Flomiz”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website or use our software and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. Introduction
This Policy applies to information we collect through our website, software products, and professional services. By using our Services, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our Services.
2. Information We Collect
We collect information to provide and improve our Services. The types of information we may collect include:
- Information you provide directly, such as your name, email address, phone number, company details, and any information submitted through forms or enquiries.
- Account and billing information required to deliver paid Services.
- Usage data, such as pages visited, features used, and interactions with our Services.
- Technical data, including IP address, browser type, device information, and operating system.
- Communications, such as messages, feedback, and support requests.
3. How We Use Your Information
We use the information we collect for purposes including:
- Providing, operating, and maintaining our Services.
- Processing transactions and managing subscriptions.
- Responding to enquiries and providing customer support.
- Improving and personalising our Services and user experience.
- Sending administrative information, updates, and, where permitted, marketing communications.
- Ensuring security and preventing fraud or misuse.
- Complying with legal obligations.
6. Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymise it.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your information.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
9. Third-Party Links
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
10. Children’s Privacy
Our Services are intended for businesses and individuals over the age of 18 and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by an updated “Last updated” date, and where appropriate we will provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: